Shipping policy

🚚 Shipping Policy

Store Name: The Awin Co

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🌍 Where We Ship

We ship to most countries worldwide, including:

• 🇬🇧 United Kingdom

• 🇺🇸 United States

• 🇨🇦 Canada

• 🇦🇺 Australia

(plus Europe & selected international locations)

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⏱️ Processing Time

• Orders are processed within 1–3 business days.

• Once your order is confirmed, you will receive an email with tracking details.

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🚚 Estimated Delivery Times

⏳ Please note: These are estimated times. Delivery may be affected by customs, weather, or local postal delays.

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📦 Shipping Providers

We work with trusted global shipping partners including:

• Royal Mail (UK last-mile delivery)

• YunExpress, 4PX, Cainiao (from supplier warehouses)

• Local couriers for final delivery

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💸 Shipping Costs

• We offer FREE standard shipping on all UK orders over £30.

• Orders under £30 may include a flat rate shipping fee (e.g., £2.99) — visible at checkout.

•Shipping costs for international orders are calculated at checkout based on destination and weight.

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🔎 Tracking Your Order

You will receive a tracking number via email once your order is dispatched.

You can track your order at: [Your Shopify tracking page or 17track.net]

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⚠️ Delays & Customs

• In rare cases, international shipping may take longer due to customs clearance or postal disruptions.

• The Awin Co is not responsible for customs fees, import taxes, or VAT (where applicable).

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❓ Didn’t Receive Your Order?

If your order hasn’t arrived within the estimated timeframe, please contact us at theawinco@gmail.com, and we’ll investigate and update you.

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📩 Contact Us

For any shipping-related questions, please email:

theawinco@gmail.com

We usually respond within 24–48 hours.

Country/region